I'm a multilingual strategic operations leader with 11+ years of experience turning ambitious visions into reality—from scaling Curative's pandemic response operations from 2 to 900 people across 16+ U.S states, to optimizing resource allocation across a $24M portfolio at Meta, and ensuring compliance across a $1.4B global supply chain portfolio at Amazon.
What Drives Me
I'm drawn to partner with leaders who want to enable meaningful impact. The social and environmental impact should matter more than just the bottom line.
How I Add Value
I work with founders and executives who have ambitious visions but lack the sturdiness and operational infrastructure to execute them sustainably. I scale leadership and create clarity from complexity—designing systems that enable your team to move faster while burning out less.
What Makes Me Different
I've operated across every stage — hyper-growth startups to 1,700-person orgs — so I know when existing models apply and when the moment calls for something built from first principles. I move without hand-holding, keep teams cohesive through change by connecting people back to what matters, and work best with leaders who trust me to figure it out.
Most leaders don't fail from lack of vision—they struggle when their vision doesn't answer 'how we'll get there' or inspire action, when priorities shift without clear trade-offs, and when small problems become crises because no one paused to reflect and stop bureaucracy from setting in. I come in to diagnose what's breaking, clarify the 'why' and 'how', operationalize the path forward, and transfer the knowledge so your team can execute effectively and with confidence.
Impact at Scale
How I Work
I operate as your fractional Chief of Staff, Head of Operations, or strategic operations partner—coming in to solve specific, high-stakes challenges while building the capability within your team to own the solutions long-term.
Diagnose
I start by observing and understanding what's actually broken versus what feels broken. Through stakeholder interviews and process audits, I identify the root causes of operational friction—not just the symptoms.
Design
I build scalable systems tailored to your stage and culture. No cookie-cutter frameworks. Whether it's hiring infrastructure, budget management, or cross-functional workflows, the solution fits your reality.
Execute
I don't just make recommendations—I implement them. I build the dashboards, train the teams, run the meetings, and stay until the new system is running smoothly without me.
Transfer
My goal is to make myself obsolete. I document everything, train your internal team, and ensure you have the knowledge and confidence to sustain what we've built together.
Experience
Built foundational operating infrastructure for a global marketing analytics organization. Standardized the quarterly OKR cycle across 10 product marketing teams, built a dynamic $18.9M budget model identifying $8.1M in savings, and audited the vendor landscape uncovering $8.6M in contract savings. Authored an operating model proposal to eliminate a 75% coordination tax, advancing a recommended hub & spoke model to leadership.
Centralized anti-corruption compliance oversight for $1.4B logistics portfolio. Designed and enforced unified vendor onboarding workflow, managing due diligence for 45 carriers worth $975M+ in contracts. Partnered with data engineering, finance, and controllership to automate global spend tracking, redesigning the end-to-end data collection process to reduce delivery time by 50% while maintaining compliance.
Strategic advisor to VP leading 1,700-person organization. Developed a communications strategy, achieving 90% positive employee engagement. Identified $2.5M in annual savings by centralizing budget strategy across a $24M portfolio. Led crisis response to major tool outage affecting 100+ designers and PMs, restoring operations and designing preventative frameworks. Spearheaded planning of DEI initiative for 370+ senior leaders in partnership with C-suite.
Built the entire national operations infrastructure from scratch during the pandemic. Designed organizational structure, hired and onboarded 900+ employees across 16 states, established operational playbooks, and created KPI frameworks that enabled rapid decision-making. Launched vaccination program across 6 state partnerships, vaccinating 505,000+ patients while scaling testing capacity 5x to generate $80M+ monthly revenue.
Built creator operations team from ground up, managing 32,000+ task queue and offloading 1,300 hours of operational work. Enabled acquisition of 725 influencer partnerships and 1,304 marketing campaigns, contributing to 1.5M+ daily active users. Streamlined product development process between NY and Shanghai teams, reducing backlog time by 60%.
What Can I Do For You
- Scaling chaos → Scalable systems for hiring, workflows, and decision-making
- Crisis mode → Hands-on execution and sustainable solutions, not just recommendations
- Stretched leadership → Strategic bandwidth and operational relief for your executive team
- Growing pains → Infrastructure designed for your next stage, not your current one
- Mission alignment → Operations that serve your values (climate, health, impact)
- Long-term success → Sustainable solutions your team can own and evolve independently
Let's Talk
Available for full-time leadership roles, fractional engagements, and project-based work.
Get In Touch: Email me at [email protected]